Capital Women’s Care

Solution

Kerri realized that CWC needed a self-paced online training solution to complement their live classes and webinars. After consulting with CWC’s IT provider, Kerri discovered Trakstar Learn. She enjoyed the ease-of-use of Learn and loved the fact that she could upload the training files she already had created. Capital Women’s Care launched its first course within days, and now its Learn training program has dozens of courses with over 600 trainees, including 140 providers and clinical staff.

With Trakstar Learn, Kerri can now:

• Ensure their providers and clinical staff are up to date with regulations and instructions by efficiently and quickly disseminating information online.
• Deliver training courses consistently so all staff can remain up to date.
• Use robust reporting tools to quickly identify trainees who have failed a course or missed a deadline.
• Require trainees to answer at least 70% of quiz questions correctly to pass a course and access the associated clinical tools.
• Accommodate several different learning styles and ensure every team member in every location receives the same message
• Improve the quality of courses by surveying clinical staff to see if they still have questions, even after completion of training.

The staff has appreciated the flexibility of being able to take training anytime, anywhere. The Learn mobile option is particularly useful as clinical staff are always on the move. The iPads are also the ideal training delivery device for providers during their breaks in between patient visits. Further, it allows staff to take the training online without using the locked-down CWC computers.

“Everyone loves the iPad training!” Kerri says. “The interactive modules on the iPad give the user the ability to touch and feel connected to the information that is being deployed, helping trainees learn and stay engaged. Also, as a trainer, my job is easier knowing that staff can access Learn mobile training courses no matter where they are located.”