Motivate and Reward Learners with (Credible) Certificates

Last year, I had the opportunity to evaluate an industry certificate program with the intent of making it available to employees as a skill development program. My evaluation included completing an entire series of courses, at the end of which I received a certificate of completion. The certificate was automatically generated, and I was able

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Self-Paced Learning – When to Choose it

As you begin to learn about the different ways to bring e-learning into your organization, you will invariably come across the question, “Which is a better option: self-paced e-learning or live, on-line training?” It is not an easy question to answer because there are benefits and drawbacks to both methods. There is some good news

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Two Easy Ways to Make Training Webinars More Personal

I’ll admit it: When it comes to teaching, classroom programs are my favorite. Classroom education is more personal and more responsive — it allows the instructor’s personality and knowledge to interact with students’ specific needs. By gauging an assessing the impact of a lesson, the instructor is able to connect with students and guide them

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How Managers Can Learn from Employees’ Mistakes

An employee in my company totally blew it. The blowout was for something critical that improves how we connect with our clients – and for context – it was big. This time, it was truly his responsibility (sometimes it’s management’s because we do not clearly define performance expectations, or give the required level of authority,

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