Use Your LMS to “Get Personal” with Your Learners

Online training is typically made for mass consumption—one reason why it’s so cost effective compared to classroom training. It is typically not meant for private tutoring or coaching. However, if every learner feels that the training is personalized for him or her, you’ve created a meaningful connection and made the learning session feel individualized. Example: 

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No Two Sales Reps are the Same. Their Onboarding Programs Shouldn’t be, Either

Newly hired sales reps all have certain strengths, otherwise they (theoretically) wouldn’t have gotten the job. Correctly assessing new employees’ weaknesses is crucial too, however. Instead of onboarding new sales reps in the same fashion, focus on those weaknesses from the start so they can hit the ground running. Republished with permission from Dave Stein. Mis-hiring

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4 Ways Employees Can Add Value, Every Day

I thought I would try something different in this post. Today, I thought I would write something that you could print and leave for your employees. Perhaps this outline of how they can add more value will clarify what you expect of them, and encourage them to show up, step up and stand out. To

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Why Workplace Training Shouldn’t Get the Summer Off

It’s well past the start of summer, but does workplace training take a holiday too? Each year in July and August, class scheduling seems to slow. The common rationales: “We need to work around all those vacations.” “What day is the company picnic?” “Who wants to do training during the slow season?” “It’s too hot.” It’s

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How Managers Can Learn from Employees’ Mistakes

An employee in my company totally blew it. The blowout was for something critical that improves how we connect with our clients – and for context – it was big. This time, it was truly his responsibility (sometimes it’s management’s because we do not clearly define performance expectations, or give the required level of authority,

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Training Gen Y for Today’s Open Jobs: Pros and Cons

Recommendations on how to train workers for the jobs of today and the jobs of tomorrow differ hugely. Is focusing on current skills gaps short-sighted? Starting their careers in a recession, Gen Y has had their book learning supplemented by real-world lessons in economic uncertainty and job instability. Graduating from this school of hard knocks,

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The Definition of Onboarding vs Orientation

When did new employee orientation become onboarding? I’m not sure, but the concept has taken hold to describe a more comprehensive process than sitting an employee down on day one to fill out I-9 and W-4 forms. Dictionary.com and Webster don’t recognize onboarding as a word so I resorted to less traditional sources to hunt

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For SMBs, 5 Ways to Offer Learning that Sticks

Great companies take extreme measures to hire the right people for the right jobs. They know not everyone is great at every job and that the best results come from aligning employees to jobs that need their particular combination of talents, strengths and passions. So while many organizations work hard to help their employees play

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