The Salesperson and The SME

In the divided world of sales and product expertise, the salesperson typically chats with a customer about a product or service with canned catchphrases and relatable industry jargon while the Subject Matter Expert (SME) cavorts with the C-suite and product engineers. One is on the front lines communicating the information, while the other is in

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9 Must-Consider Topics When Designing Partner or Reseller Training

Online training is an effective way to arm your partners and value-added resellers with knowledge. It’s scalable—you can train thousands at once while retaining your own corporate brand in the training materials. A highly trained, extended sales force can increase your revenue through increased sales of your products and services. And, you can sell your

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5 Ways to Kick-Start Great On-the-Job Sales Training

Is there a more critical function in most companies than enabling sales professionals to excel their jobs? After all, a high-performing sales force is the lifeblood of most organizations including non-profits. Most  businesses realize this already — but many often allocate sales training resources in the wrong areas. According to Bersin & Associates, 73% of companies

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How to Train Millennials to Become Leaders

The 75.4 million Millennials, those ages 18-34, are surpassing the 74.9 million Baby Boomers, those ages 51-69, according to Pew Research Center in Washington, D.C. That means that the Millennial generation is clearly heralding in and creating the next generation of leaders. Even more telling is that according to a report by Workplace Trends, The

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Come See our CEO Donna Wells at #ATD2016!

Sometimes organizations will ask a trainer to calculate the ROI of a training initiative to justify a training budget. In this case, the benefit may need to be estimated if actual data is not available. Calculating ROI can also help training and development professionals recognize areas where they can streamline their efforts. This allows them

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Building Relationships While Onboarding

Relationships in any capacity whether as friendships, acquaintances, significant others, and, yes, even employees, is based on trust, respect, support, and authenticity. Therefore, during new employee training, relationship building begins the moment the new hire interacts with Human Resources, management, and other staff and employees whether it is digitally, on the phone, or in the physical

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It’s Time to Get Personal in eLearning

2016 will be the year of personalization in eLearning. As eLearning becomes more and more popular, students will demand more interaction, entertainment, and personalization. Going forward, a one-size-fits-all approach will no longer be the norm. Personalization in eLearning can mean a few different things from creating personalized learning plans and paths based on an individual’s

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7 Safety Training Videos That Hurt to Watch

Looking to help promote safe behavior and reduce the risk of accidents in your workplace? Like a lot of employers, you might be inclined — perhaps required — to create safety training videos for all new hires. A word of caution, however, before you start scripting, lining up your staff “cast,” and shooting video: Resist

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