Category : management

Three Ways to Promote Continuous Learning

Last week I participated in an all-employee meeting during which I shared our philosophy about creating a culture of continuous learning. I was frank when I told everyone that the “training department” will not be able to provide everything people need to be great at their jobs and that each one of us need to make a commitment to our own development. However, even though training cannot be the main solution to our development needs at work, the “training department” can make available resources to help people-development skills. I shared with the group a simple, three-part model for how each one of us can constantly develop our skills and prepare for the next stages in our careers.

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How Training Can Get Employees Out of a Performance Rut

Even great employees can get into a performance rut, where the monotony of doing the same thing day in and day out can turn into a sort of mindlessness. Nobody intends to get in a rut, but few people actively seek out the changes that can help them pull out of one. That’s where managers can to step in and give a change-averse employee a kick-start.

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Why Mixing It Up With Employees Makes Trench Instructors More Effective

About a month ago, I gave up my office and set up in the cubicles with the rest of my employees.

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Why Your Diversity Training Is Backfiring

Studies show that diverse teams are more creative teams. But the research is just as clear that having folks with very different backgrounds working together is also a source of conflict, and that teams need solid communication skills to reap the benefits of that diversity.

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The Art of the 30-Minute Meeting

I thought we all agreed that most of the meetings we attend are a waste of time. We discussed it in the halls, we sent IMs and emails to each other, and we snickered while the boss rambled on for 20 minutes about how hard he'd been working on that critical, can’t fail, top-priority, all-hands-on-deck, it-is-what-it-is, drop-everything-else-you're-doing-to-help-him-impress-the-VP project that no one seems to understand.

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How To Make Training (or Anything) Stick

We’ve been training employees on several new procedures and approaches recently in my workplace. But what’s been bothering me is the question of why some of these practices, which include really sound and important information, make it into our employees’ workdays, and why others don’t.

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A Few Words to Live by in 2012

For the start of a new year, I thought I would draft a letter you can use with your employees — a way to challenge them to be better in all that they do in 2012. If you like it, please feel free to use it (or edit it as you wish). I find this is also a good message to share with family. Have a happy and successful New Year.

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Gen Y and Dunning-Kruger: They Don't Know What they Don't Know

If you aren't yet familiar with the Dunning-Kruger effect you’re missing out (and if you are, you’re bound to be pleased to be reminded of this old friend). It’s an idea that explains so very many aggravating things in the world of business, and perhaps the world in general.

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Three Ways to Make Your Workplace More Like Your Company Party

We had our office holiday party last night. Almost everyone came and brought their special someone. We all had a terrific time.

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Looking Back at the Year in e-Learning, and Other Web Links

Forget the calendars and Christmas sale TV ads. To my mind, winter only starts when everyone I see on the train in the morning is wearing a scarf. And this week, everyone was. So it must be official – winter’s here, and 2011 is almost over.

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