As you begin to learn about the different ways to bring e-learning into your organization, you will invariably come across the question, "Which is a better option: self-paced e-learning or live, on-line training?" It is not an easy question to answer because there are benefits and drawbacks to both methods.
Of all the sections in my book on critical skills learning professionals need to know now, "enterprise 2.0 collaboration" seems like the most unlikely "critical" skill. However, as the speed of business keeps increasing, learning pros are having to adjust their goals, and the skills they need to fulfill them.
Where once L&D people delivered learning
Corporate trainers and educators are profit drivers now — and in more ways than one. Although their primary impact on a company is by training employees to master high-impact skills that help improve business performance, they can also add value (and profit) in other ways, too.
Social learning a lot of us hear a lot these days — we know, vaguely, what it is, and we know that it's happening, whether we like it or not, every day. And yet the vast majority of our money and energy goes toward formal training programs, not these social, off-the-cuff initiatives. Why is that?
The word on the street is that we're in a skills shortage. Companies’ bottom lines are negatively impacted by employees who don’t have the increasingly complex skills needed to consistently perform their work and positively influence customer loyalty. It's not a supply problem, people say, it's a skills problem.
Launching a training program can be a daunting task, one that take months or even years to shepherd from its inception (identifying the need for an intervention) to its closure (evaluation). It takes planning, organizing, and managing resources to successfully complete your goals — or, in other words, it takes project management.
In his book First Break All the Rules, employee-engagement specialist Marcus Buckingham shares this alarming statistic: As many as 65 percent of employees are disengaged, and do just enough work to not get fired. Nearly two thirds of employees are merely "good enough."
How do you know an idea has gone thoroughly mainstream? It appears in melodramatic primetime television. This is even true of training. Take the 'Twitter for Training' episode of sudsy medical drama Grey's Anatomy from last year for example. Training blogger Jane Bozarth summarized the action at the time:
Learning professionals need a host of skills in order to be successful. One that often gets overlooked is business acumen. If trainers don't truly understand how a business works, what it expects out of its training department, or what it ultimately wants its employees to be able to do, they simply can't be effective.
Many companies (particularly start-ups) pride themselves on a fast-paced "baptism by fire" approach to training — which is to say, little or none at all. But as convenient as this may seem to managers and executives in the short term, a lack of training can lead to more confusion in the the long run, as