5 Ways to Kick-Start Great On-the-Job Sales Training

Is there a more critical function in most companies than enabling sales professionals to excel their jobs? After all, a high-performing sales force is the lifeblood of most organizations including non-profits. Most  businesses realize this already — but many often allocate sales training resources in the wrong areas. According to Bersin & Associates, 73% of companies

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12 Terms mLearning Designers Should Know

This article is a follow up to the Mindflash post “Terms eLearning Designers Should Know”. The original post discussed the terms: eLearning, Asynchronous, Synchronous, vILT, Blended Learning, Learning Management System (LMS), Learning Content Management System (LCMS), AICC, and Tin Can API. Spotlight on Mobility Granted, each of the twelve terms in the collection below is

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Five Ways to Spice Up Employee Training Programs

Most employee training and education programs focus on just a few required, core topics: basic skills, computer systems, and keeping current on industry regulations or changes. That’s fine. Fundamentals are important. But that’s such a small part of what a great training program can be. Learning doesn’t only have to happen in a classroom or

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Formal Training Vs. Informal Learning: Which Makes More Sense?

There’s been a great deal of discussion over the last few years related to informal learning. Today, just about any training magazine, website, or conference probably devotes significant time to talking about informal learning. Many times, I feel those discussions miss the mark. My biggest gripe with informal learning is that, like many things, it’s

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How Can Managers Get More Involved in Coaching Their Teams?

A: Don’t save coaching for a special event. Effective athletic coaches don’t save their counsel for the big game. In Major League Baseball advice and conversations begin before spring training and continue until lockers are cleaned out. Baseball players have the advantage of a slew of statistics to measure performance but it’s the daily observations and

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Managers: How To Know When You Need to Add Training

Potential clients often present me with a laundry-list of training needs, but in most cases training only ends up being a small part of the solution. Most small businesses don’t have the budget to hire a consultant to help them sort out training needs from everything else, leaving them to wonder: “Where do we start?”

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How to Transform Old Training Content into New Performance Support Tools

Our society has a ravenous appetite for just-in-time information. In the world of “there’s an app for that,” we don’t want to read a book or take a class to learn things when a simple keyword search will do. And this desire for self-directed, easy access to information doesn’t just vanish when we go to work. For most trainees (particularly the millenials) this is an expectation of the modern workplace – and it means that trainers must embrace opportunities to re-imagine old-school content into new-era performance support tools. But when you’re staring down a catalog of old school classroom training content, where do you start?

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