• 5 Ways to Kick-Start Great On-the-Job Sales Training

    Is there a more critical function in most companies than enabling sales professionals to excel their jobs? After all, a high-performing sales force is the lifeblood of most organizations including non-profits. Most  businesses realize this already — but many often allocate sales training resources in the wrong areas. According to Bersin…

    Read More
  • Devices

    12 Terms mLearning Designers Should Know

    This article is a follow up to the Mindflash post “Terms eLearning Designers Should Know”. The original post discussed the terms: eLearning, Asynchronous, Synchronous, vILT, Blended Learning, Learning Management System (LMS), Learning Content Management System (LCMS), AICC, and Tin Can API. Spotlight on Mobility Granted, each of the twelve terms…

    Read More
  • 4675186321_5697c02e5e_n__1_.jpg

    Are You Giving Informal Learning Short Shrift?

    Most of us know from personal experience that you learn a large percentage of what you need to know to do your work while on the job. Sure, your education gave you the basic skills and factual foundation to process new information and succeed, but most of what you end…

    Read More
  • 0228_cheer.jpg

    Five Ways to Spice Up Employee Training Programs

    Most employee training and education programs focus on just a few required, core topics: basic skills, computer systems, and keeping current on industry regulations or changes. That’s fine. Fundamentals are important. But that’s such a small part of what a great training program can be. Learning doesn’t only have to…

    Read More
  • 0328_informallearning_jaycross

    Formal Training Vs. Informal Learning: Which Makes More Sense?

    There’s been a great deal of discussion over the last few years related to informal learning. Today, just about any training magazine, website, or conference probably devotes significant time to talking about informal learning. Many times, I feel those discussions miss the mark. My biggest gripe with informal learning is…

    Read More
  • 10533323_s

    Anti Social Learning: Why We Don't Learn from Others

    Watching college football this weekend, it occurred to me how great instant replay is in professional tennis. In college football and the NFL, instant replay can take so long it makes you want to change the channel. What is even worse about instant replay in the NFL is that most…

    Read More
  • How Can Managers Get More Involved in Coaching Their Teams?

    A: Don’t save coaching for a special event. Effective athletic coaches don’t save their counsel for the big game. In Major League Baseball advice and conversations begin before spring training and continue until lockers are cleaned out. Baseball players have the advantage of a slew of statistics to measure performance but…

    Read More
  • Essential Reading (and Other Skills) for Staying Ahead in the Learning Space

    I read a lot, and I am often asked by my friends (you know who you are), “how I do it?” In a recent conversation with a friend and colleague, we discussed this very topic. He has just finished his masters degree, and has not had time, in a long…

    Read More
  • Managers: How To Know When You Need to Add Training

    Potential clients often present me with a laundry-list of training needs, but in most cases training only ends up being a small part of the solution. Most small businesses don’t have the budget to hire a consultant to help them sort out training needs from everything else, leaving them to wonder: “Where do we start?”

    Read More
  • How to Transform Old Training Content into New Performance Support Tools

    Our society has a ravenous appetite for just-in-time information. In the world of “there’s an app for that,” we don’t want to read a book or take a class to learn things when a simple keyword search will do. And this desire for self-directed, easy access to information doesn’t just vanish when we go to work. For most trainees (particularly the millenials) this is an expectation of the modern workplace – and it means that trainers must embrace opportunities to re-imagine old-school content into new-era performance support tools. But when you’re staring down a catalog of old school classroom training content, where do you start?

    Read More
  • The Year's Most Thought-Provoking Training Blog Posts

    t’s that time of year again. Time for the onslaught of top 10 lists, wistful reflections, and flawed predictions for the year to come. Normally I try to avoid such clichés, but in support of other much-maligned but secretly cherished holiday traditions like office parties and staff potlucks, here’s my contribution to the annual countdown list genre: The Year’s Most Thought-Provoking Training Blog Posts.

    Read More
  • 5 Ways to Stretch Your Training Budget

    Despite ample evidence supporting the bottom-line value of ongoing training and professional development in employee recruitment and retention, training budgets are almost always the first place business leaders slash spending. For those of us who are left to do more with less this can mean working towards smarter, more scalable, longer-term training solutions. In this post, I’ve got a few ideas to consider to stretch your training budget and help you set your training team on the path to long-term success.

    Read More
  • Is Your Training Path Full of Traffic Lights (Instead of Roads)?

    Some food for thought: Is your training path full of traffic lights? Before you answer that, check out the following video from Rogert Ebert’s blog for the Chicago Sun Times.  The question posed by the video: Does turning off traffic lights speed up traffic? Did you notice the reactions of…

    Read More
  • How (and Why) You Should Promote Informal Learning with Trainees (and the Boss)

    In the past many companies viewed informal learning as a negative reflection on their formal training programs. It was thought that if trainees were learning from a co-worker instead of a trainer there must be a training “gap” or a need not being addressed in the classroom. But in today’s faster, cheaper, better world, the fact that more learning takes place without a structured training intervention is a big glowing dollar sign to business leaders trying to pinch pennies. For training leaders this new willingness to embrace informal learning begs the question – how does the training team fit into the picture when trainees are learning more from each other than they are from you?

    Read More