Newly hired sales reps all have certain strengths, otherwise they (theoretically) wouldn't have gotten the job. Correctly assessing new employees' weaknesses is crucial too, however. Instead of onboarding new sales reps in the same fashion, focus on those weaknesses from the start so they can hit the ground running. Republished with permission from Dave Stein.
I thought I would try something different in this post. Today, I thought I would write something that you could print and leave for your employees. Perhaps this outline of how they can add more value will clarify what you expect of them, and encourage them to show up, step up and stand out.
Without the right experience and methods, many sales trainers these days are more flash than substance. Before dropping obscene amounts of money (and wasting your sales reps') time, pay attention to what's behind a sales guru's marketing tactics to make sure he or she isn't just the latest flavor of the month. Republished with permission from Dave Stein.
On-the-job training gets a bad rap. It conjures up an image of being thrown to the fire to sink or swim. Employees should be able to figure everything out and absorb needed information by osmosis. The impression is pretty accurate. Too many times people are left clueless and just as frustrated as the boss who does not see results.
It’s not always easy to determine whether a management skill gap requires coaching or training. During the past few weeks I’ve been presented with a few situations that required review to identify the best approach.
I spoke at and attended the Society of Human Resources Management’s (SHRM) annual conference last week in Las Vegas. The conference creates the opportunity for those of us who work to transform our human capital into financial capital to connect with other professionals, share our stories, attend classes and hear from high profile experts. One such expert was Tony Hsieh from Zappos.
The evidence is overwhelming. We're becoming more mobile and more dispersed. Devices are becoming simultanteously smaller and more powerful. And the younger workforce that will eventually replace the baby boomers has grown up using mobile devices more than notebook and desktop computers. The Economist describes this shift to a more mobile lifestyle as a new form of nomadism. If you believe, to any extent, these shifting trends, and you are in some fashion in a leadership postion or in an organizational learning function, you must read The Mobile Learning Edge: Tools and Technologies For Developing Your Teams by Gary Woodill, ED.D.
It’s well past the start of summer, but does workplace training take a holiday too? Each year in July and August, class scheduling seems to slow. The common rationales: “We need to work around all those vacations.” “What day is the company picnic?” “Who wants to do training during the slow season?” “It’s too hot.”
Quick dispatch before the holiday weekend: The Daily Mindflash is now a featured site on Guy Kawasaki's Alltop — the popular online content library (and RSS aggregator) that values quality over quantity. Links to the latest expert content from The Daily Mindflash — on training, motivation, coaching and learning, and related issues — now appear daily on Alltop's HR news channel.