With companies seeking new income-generating opportunities and ways to increase indirect revenue, many are surprised to find that the answer may be as simple as training channel partners. Your network of salespeople, resellers, and vendors are a key source of revenue and growth. That’s why they need viable resources to sell, satisfy customers, and foster upward movement. If a lag in sales productivity occurs, it could also mean your sales team needs some extra motivation.
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In the divided world of sales and product expertise, the salesperson typically chats with a customer about a product or service with canned catchphrases and relatable industry jargon while the Subject Matter Expert (SME) cavorts with the C-suite and product engineers. One is on the front lines communicating the information, while the other is in the office creating and disseminating information. And the customer or client, whom they are both intentionally serving, its receiving information from different angles and degrees. Line managers in market-facing roles need a way in which to curate, if you will, a relationship between a salesperson and a SME in order to best serve their clientele with up-to-date information as well as professional relationships.
There you are, sitting at your desk, trying to finish your eLearning course. You only have one more thing to do before it gets reviewed. Write a few quiz questions. The problem is that you are stuck. You don't know where to start, so you scroll through each page of your course looking for questions to ask. You find a slide, write a quiz question, and then skip a few more slides looking for the next topic.
Sometimes organizations will ask a trainer to calculate the ROI of a training initiative to justify a training budget. In this case, the benefit may need to be estimated if actual data is not available. Calculating ROI can also help training and development professionals recognize areas where they can streamline their efforts. This allows them to present a more cost-effective solution that is more likely to get stakeholder buy in.
Relationships in any capacity whether as friendships, acquaintances, significant others, and, yes, even employees, is based on trust, respect, support, and authenticity. Therefore, during new employee training, relationship building begins the moment the new hire interacts with Human Resources, management, and other staff and employees whether it is digitally, on the phone, or in the physical work environment. When thinking about onboarding as the process of building a relationship rather than a finite process, some of the methodologies and approaches shift. Focusing on the building of relationship rather than just the job-specific attitudes, knowledge, skills, and behaviors, puts the goal of building positive working relationships at the center of the new hire’s successful career trajectory as well as the well-being of the organization.
eLearning is the perfect answer to a training solution for many reasons which is why it is becoming more and more popular. However although saving costs, accessing the courses anywhere and everywhere and being able to make bullet points fly in are all key to eLearning's success, it doesn’t quite change the stigma that training, no matter what the format, is a chore.
2017 will be the year of personalization in eLearning. As eLearning becomes more and more popular, students will demand more interaction, entertainment, and personalization. Going forward, a one-size-fits-all approach will no longer be the norm. Personalization in eLearning can mean a few different things from creating personalized learning plans and paths based on an individual’s job role, learning style, to capitalizing on students’ personal interests and objectives. Simply, personalized eLearning is student-centered learning in which the learning needs of the individual become the primary focus. Furthermore, it has now been shown that when delivery of blanket content is not interesting enough or specifically relevant that learners become disconnected and uninspired or unmotivated to learn. So, the time has come for the learning department or officers to look at the individual rather than the organization as a whole differentiated and diagnostic within an individual’s personal make up as to what will make the their training program and objectives more effective.
Through eLearning, trainers enjoy the benefits of being able to effectively and efficiently teach trainees what they need to know. One of the key challenges with course material on your LMS is finding a way to gain the attention of your students. Below are a few resources to help you keep learners engaged and growing.
If you haven’t already come up with a work-related resolution for 2016, here’s one to consider: Become a more valuable employee. Being more valuable to your company not only helps with job security, it could put you on the path to promotions and raises. It’s a nice position to be in.