When I first started as an education director, our company’s only training program was really routine and systems-focused. Employees used to groan and roll their eyes when I talked about it. People thought workplace education was a requirement — a chore — and über-boring. And it was.
Blended learning is a hot phrase in the training world, and it usually refers to a mixing of traditional face-to-face classroom facilitation with computer-based modules — usually self-paced online training. Proponents of blended learning point to several benefits of the approach, including:
Studies show that diverse teams are more creative teams. But the research is just as clear that having folks with very different backgrounds working together is also a source of conflict, and that teams need solid communication skills to reap the benefits of that diversity.
One of the biggest challenges online training developers have is that they often have no background in online training. Online training is very different than face-to-face training, yet many classroom trainers inherit the online learning developer role simply because their organization has decided to begin offering online training.
"It's not that people don't like what you do; it's just that nobody likes training. Nobody. You do an excellent job, but still... people hate training."
Almost all of us have been stuck in a training class at some point with a bad trainer. So, to help spare the world from these mind-meltingly lame training sessions, I've compiled a list of the seven worst habits bad trainers exhibit — many of which were suggested over Twitter — and offered simple and practical remedies.