Wag More, Bark Less

This is a bumper sticker on my car. Yes, we love dogs. Moreover, I love when people work to get along instead of engage in conflict. And, of course I have a workplace connection. I am working with a company that has an ongoing conflict between the top two roles in the company – the

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How Can Managers Get More Involved in Coaching Their Teams?

A: Don’t save coaching for a special event. Effective athletic coaches don’t save their counsel for the big game. In Major League Baseball advice and conversations begin before spring training and continue until lockers are cleaned out. Baseball players have the advantage of a slew of statistics to measure performance but it’s the daily observations and

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Two Great Questions to Get Your Employees Thinking

Most employees are great about showing up on time every day. Significantly fewer show up fully present — ready to make a difference with customers and the business. Many employees don’t pack their brains when they pack their lunches because many managers don’t ask their employees to think at work. Sixty-five percent of employees do

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Launching a Web Collaboration Platform? Here’s How to Get Past the Naysayers

Most startups these days recognize the critical importance of collaboration tools and other Web apps that can deliver huge value to an organization at minimal cost.  But they’re the exception, still, not the rule, in the wider business universe, where breakthrough apps and tools are still uncharted — and often confusing — territory for decision makers.

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