I recently covered an MBA class for a Ph.D colleague of mine. Though the class lesson was to cover global HR, the instructor required that at the beginning of each class, one or two teams of students present an overview of critical concepts from that week’s reading.
Evidence shows that, when it comes to retaining Gen Y, it’s not all down to dollars and cents. Training, a collaborative work environment and a sense of shared purpose can all motivate younger workers to stay put, not just a healthy pay check.
It’s not always easy to determine whether a management skill gap requires coaching or training. During the past few weeks I’ve been presented with a few situations that required review to identify the best approach.
In today’s service economy, organizations need employees to constantly learn, share information, coach each other and think on their feet. The more employees know (and how to use what they know), the better they can respond and perform in a changing workplace. Helping them learn is a strategic management responsibility.