Sales representatives can find themselves in a difficult position when it comes to training. All reps need it, but an ineffective sales training class provides little more than the kind of time-suck reps can hardly afford. Here’s what one should avoid when setting up training and how reps can clearly communicate to managers what they
A futurist’s out-of-the-box ideas on how education should develop provide inspiration for the training programs of today. Among the proposed solutions to America’s much-discussed crisis in public education are merit pay for teachers, more charter schools and curriculum reform. But recently the blog of The Futurist magazine offered a less common vision of where America’s
Picture this – a classroom that provides real time education, uses actual workplace events to learn from and requires on-the-spot thinking. What would you pay for your employees to be part of this kind of learning experience? Work and the workplace are our new classroom. Our workplace brings our employees into events that require them
While the economy still hasn’t fully recovered from recession, smart employers are investing in one thing that keeps customers coming back — excellent service — even if it means re-training employees on basic skills you’d expect them to have in the first place. Delta Airlines, for instance, recently announced it will send all 11,000 of
I don’t know about the rest of you, but my Adobe PhotoShop and Illustrator skills are circa 1998. I can muddle my way through using them, but for the most part, I’m hopelessly out of date. How did I, a self-proclaimed professional student, let my graphic design skills become obsolete? I blame it all on PowerPoint.
Being a PowerPoint geek can be a blessing and a curse. After 10+ years of salvaging presentations (and professional reputations) I thought it was time to compile some answers for three of the most universally puzzling PowerPoint problems: 1. How do I get a YouTube video to play in PowerPoint? 2. How do I add
The manner and means by which we learn have changed drastically over the past few years — in the classrom and on the job. More and more, students and educators, and employees and managers are turning to online environments to experience a new kind of knowledge exchange. This graphic details the growth of that phenomenon,