Sales representatives can find themselves in a difficult position when it comes to training. All reps need it, but an ineffective sales training class provides little more than the kind of time-suck reps can hardly afford. Here's what one should avoid when setting up training and how reps can clearly communicate to managers what they need to help them sell. Republished with permission from Dave Stein, CEO of ES Research Group.
A futurist’s out-of-the-box ideas on how education should develop provide inspiration for the training programs of today.
Picture this – a classroom that provides real time education, uses actual workplace events to learn from and requires on-the-spot thinking. What would you pay for your employees to be part of this kind of learning experience?
While the economy still hasn't fully recovered from recession, smart employers are investing in one thing that keeps customers coming back — excellent service — even if it means re-training employees on basic skills you'd expect them to have in the first place.
I don't know about the rest of you, but my Adobe PhotoShop and Illustrator skills are circa 1998. I can muddle my way through the easy stuff, but for the most part, I'm hopelessly out of date. How did I, a self-proclaimed professional student, let my graphic design skills become obsolete? I blame it on PowerPoint.
Being a PowerPoint geek can be a blessing and a curse.
The manner and means by which we learn have changed drastically over the past few years -- in the classrom and on the job. More and more, students and educators, and employees and managers are turning to online environments to experience a new kind of knowledge exchange. This graphic details the growth of that phenomenon, and the online channels it's tapping into the most.