Due to their inexperience, young workers in their 20s just starting out in their careers (aka “Gen Y”) are obvious candidates for a group of those most likely to benefit from training, but a recent survey suggests that, in reality, they’re deeply dissatisfied with the kind of training they’re receiving.
A study by Workplace Options, a provider of employee benefit options, asked 459 working Americans about their experiences with training programs and found stark differences between the training desires of younger and older respondents. Among workers 18-29:
So how does Gen Y like their training? Short, mobile but readily available, suggests the survey. The takeaways for trainers were also summed up by Dean Debnam, CEO of Workplace Options:
Workers under the age of 30 grew up with different tools and expectations than middle-aged workers and baby boomers. Younger professionals are more inclined to communicate and interact effectively through technology, so the standard model of one person lecturing to a room full of people may not be the most productive approach to reach this age group.
These are conclusions that should sound familiar to regular readers of the Mindflash blog where we’ve covered evidence that technology improves training outcomes for Gen Y, as well as experiences out of the Googleplex showing short bursts of training can be more effective than extended learning sessions.
London-based blogger Jessica Stillman covers generational issues and trends in the workforce for BNET.com.