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The Daily Mindflash

The Mindflash Knowledge Sharing and Online Training Blog

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Recent Posts

15 Surprising Customer Experience Statistics and How Training Can Help

The secret is out: 2018 has been declared the “Year of the Customer” -- and there is a list of surprising statistics about the customer experience to support this claim. Though people pleasing always has been a fundamental truth of business, it’s no longer acceptable to shout that tired, trite saying, “the customer is always right,” and expect it to translate into the kind of satisfactory experience that buffets the bottom line.

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Embracing Learning in a Mobile First World

It may not be news, but mobile is everywhere. "Mobile First" is impacting life (and learning) as we know it.

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Eight Signs You Should Invest in Online Training

In today’s marketplace – where ever-changing regulations, competitive pressures, and client satisfaction all hang in the balance – online training is the single best way to speed critical information to your customers, sales teams, partners, and stakeholders.

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How to Train on Complex Topics

In today’s world, with so many distractions, and so much technology competing for mindshare, training on complex topics is no small effort.
 
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7 Habits of a Highly Ineffective Manager

The following are seven habits of which every ineffective manager has cultivated at least one. Want to be an effective manager? Kick these habits.

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7 Safety Training Videos That Hurt to Watch

Looking to help promote safe behavior and reduce the risk of accidents in your workplace? Like a lot of employers, you might be inclined -- perhaps required -- to create safety training videos for all new hires. A word of caution, however, before you start scripting, lining up your staff "cast," and shooting video: Resist the temptation to play Tarantino and hire a pro. Otherwise you may end up with laughable results ... like these. Here are 7 job-safety videos so cheesy, so hackneyed they deserve a little wider recognition. Enjoy.

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How to Easily Train People to Use Salesforce with Cirrus Insight

Salesforce Spotlight - Cirrus Insight

Now that our we are on the Salesforce AppExchange for our Salesforce LMS, we've been getting acquainted with the other awesome companies on the block.

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2016 Employee Engagement Predictions by TINYpulse

Part of keeping employees growing in the workplace is making sure they are engaged.  That's why we love the information collected from our friends at TINYpulse, and we love when they guest post on our site!

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5 Reasons your Charity Must use eLearning

We are very excited to have a special guest author from across the pond on blogging with us this week!

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4 Ways to Use Professional Development to Keep Your Employees

We are very excited to have a special guest author on blogging with us this week!

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