How Managers Can Learn from Employees’ Mistakes

An employee in my company totally blew it. The blowout was for something critical that improves how we connect with our clients – and for context – it was big. This time, it was truly his responsibility (sometimes it’s management’s because we do not clearly define performance expectations, or give the required level of authority,

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The Jedi Trainer’s Guide To Employee Management

Serious skill is required to navigate the galactic asteroid fields of employee management. Whether you’ve mastered the art of the Jedi Mind Trick — or your employees would sooner follow instructions from a Wookie — here are some specific ways in which your management skills can benefit from the ancient trials of Jedi training. (Click

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Five Ways to Get Started in Mobile Learning

If you ask me if mobile learning has arrived, and you ask me this week, I’ll say “yes.” Though, I am jaded because last week I popped in on the ELearning Guild’s Mobile Learning Conference in San Jose, and have been following the conference back channel with great intent — so mobile learning is on

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What Business Can Learn from Remote Teaching

A futurist’s out-of-the-box ideas on how education should develop provide inspiration for the training programs of today. Among the proposed solutions to America’s much-discussed crisis in public education are merit pay for teachers, more charter schools and curriculum reform. But recently the blog of The Futurist magazine offered a less common vision of where America’s

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Training Gen Y for Today’s Open Jobs: Pros and Cons

Recommendations on how to train workers for the jobs of today and the jobs of tomorrow differ hugely. Is focusing on current skills gaps short-sighted? Starting their careers in a recession, Gen Y has had their book learning supplemented by real-world lessons in economic uncertainty and job instability. Graduating from this school of hard knocks,

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