Who Are the Smartest People in the World?

The verifiability and practicality of IQ tests is hotly debated in academic and popular circles: Does it really measure intelligence? Is it racist, sexist, and/or ageist? What kinds of people benefit from them? What’s a modern-day genius, anyway? We’ve taken all these considerations in mind, and come up with the following list of “the smartest

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Janitors With PhDs?

With debt levels soaring, tuition costs on the rise, and record unemployment rates for recent college graduates (4.4% — the highest in since 1970), are college degrees becoming less relevant? Here’s a surprising look at the state of higher learning: You Need a Degree For That? Source Good Education writes that 17 million college graduates

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How To Retrain for the Gig Economy

The “Gig” Economy. That’s what Daily Beast editor Tina Brown calls our new, recession-based economic environment. Instead of full-time jobs with benefits, legions of underemployed people — even high-earning-potential “creative class” types — are turning to part-time and freelance work out of frustration and impatience. CNN reports that, as of 2009, 26% of the U.S. working population report

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The Year’s Most Thought-Provoking Training Blog Posts

t’s that time of year again. Time for the onslaught of top 10 lists, wistful reflections, and flawed predictions for the year to come. Normally I try to avoid such clichés, but in support of other much-maligned but secretly cherished holiday traditions like office parties and staff potlucks, here’s my contribution to the annual countdown list genre: The Year’s Most Thought-Provoking Training Blog Posts.

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How to Win Over Tough SMEs

From time to time, we’ve all had to tap into our inner Perry Mason to convince a tough Subject Matter Expert (SME) to let us try something new. Many of us can attest to the challenges of working with skeptical, change-resistant, know-it-all, or overly-involved SMEs. And in many cases, these pesky SMEs are the very people whose strangle-hold over training content has perpetuated the very problems intended to be addressed by training! Of course, most SMEs aren’t out to annoy you. Some simply feel they have a better grasp of the brand, the product, the “real” problem, or the needs of the target audience. And, while it’s part of our job as trainers to listen to our SME’s input and allow their ideas to inform our designs, it’s also our obligation to act as a voice of reason, a content filter, and a designer.

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Inside Tips from America’s Top Santa Trainer

Tim Connaghan has been dressing up as Santa since the Nixon years — and now spends most of his time coaching hopeful amateurs on how to go pro. Through his traveling seminars at the International University of Santa Claus, Connaghan has graduated more than 1,900 Santas, and is considered the top authority on Santa Inc., from

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