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Courses on Mindflash are accessible 24 hours a day, enabling your customers to access the
information they desire when they are ready. Mindflash is a great way to provide "How To" courses,
manuals, Frequently Asked Questions, a Glossary, and even a bulletin board to customers. Mindflash customers
often use an online support portal as a first line of service. Organizations with online applications or software find
Mindflash to be particularly effective.
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Flexible Authoring
"How To" demonstrations are easily created using a variety of authoring tools and existing content. Short movies can be created using
desktop movie recording programs, such as Macromedia Captivate, Qarbon or Camtasia. You can also publish entire
instruction manuals created in Microsoft Word or Adobe PDF. Content types can be mixed within courses, resulting in
high quality, engaging online courses.
Diverse Course Management Options
Different programs have different enrollment and passing requirements. With a full host of options, the possibilities
with Mindflash are endless. Whether your program needs to highly restrict access or allow anyone to enroll, Mindflash can easily be
configured and launched.
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Who uses it
Universal Remote Control supports their reseller network offering critical downloads and continual training.
Mercedes Benz Financial keeps financial consultants up to date with the most recent policy and procedures.
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Communication and Reference Tools
Quick and effective communication is critical to serving your customers. With Mindflash, you can maintain multiple forums
and instant or scheduled chats. Integrate with GoToMeeting for Virtual Meetings. Add FAQ lists and a glossary of
terms or allow users to download updates, images or manuals. The internal email system allows you to segment the user
base by a variety of filters, including course, group, status, etc.
Customization and Branding Tools
Mindflash provides necessary tools to completely customize and brand your training portal. Whether you want to upload
custom logos, change colors to match your corporate website or upload an entirely custom portal homepage, Mindflash
can be easily adapted to conform to even the most stringent corporate branding requirements.
Track Course Completion
In a matter of seconds, use Mindflash reports to check user progress and track course completion. A tiered certification
program can be designed to assign courses or permit access to additional information based on completion of
pre-requisites. Mindflash is often used to administer program with different levels of support and access. Reports can
be configured to include custom information collected during the registration process.
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