Tag Archives: ROI

Interview with Jack Phillips on ROI for eLearning

Jack Phillips is founder and CEO of the ROI Institute, Inc., a research, benchmarking and consulting organization. Phillips developed the ROI Methodology™, a critical tool he has used for measuring and evaluating programs such as training, human resources, technology and quality programs and initiatives. Follow Jack on LinkedIn, Facebook, Twitter, Google+, or YouTube. Why do …

How to Sell Training Internally

Learning professionals spend a considerable amount of time trying to convince management that the training ideas we have are worth doing. Whether it is that new conflict management training or switching to e-learning for the first time, we too often run up against blank stares or direct rejections. We know our ideas will make things …

Why We Should Stop Talking About ROI in Training

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For as long as Return on Investment, or ROI, has been a prevalent concept in business, it’s also been a fixture of workplace learning and performance. But no longer a welcome one. What started as a concept that had value — namely, the need for the work of trainers to be more linked to business …