Infographic: How to Prevent Social Loafing at the Office
Social loafing occurs when individuals exert less effort in a group than they would by themselves. Scientific inquiry into this phenomenon has found that the mere presence of other people is enough to hinder efforts in tasks of great mental difficulty. Since many work goals require group efforts, social loafing should … Read more
Why ‘Gamify’-ing Employee On-Boarding Makes Tons of Sense
Most new-hire training looks pretty much the same. A new worker joins the organization, and for the first week we put them in a training class, have them fill out piles of paperwork, and walk them through who’s who at the company and teach them to do their jobs. Different jobs … Read more
When (and Why) Training Isn’t the Best Solution
Training professionals often make two mistakes without ever realizing it. By simply acknowledging them, we can begin to improve performance quickly and easily — and without any new training programs. The first mistake is that most trainers typically operate in reactive mode. If the VP of operations says his managers … Read more
How a Learning Culture Builds a Key Competitive Advantage — Employee Accountability
I’m on the road a lot, so I tend to find myself in a lot of different Starbucks coffee shops. And while they all sort of look alike, someone like me can pretty easily spot the best shops where the baristas develop a relationship with and care for their customers, … Read more
Give Your Employees More, and Get More Back
According to author Peter Drucker, a responsible worker is a person who “not only is accountable to specific results, but also has the authority to do whatever is necessary to produce these results, and finally, is committed to these results as a personal achievement.” Many managers get the first part of … Read more
