Sales representatives can find themselves in a difficult position when it comes to training. All reps need it, but an ineffective sales training class provides little more than the kind of time-suck reps can hardly afford. Here’s what one should avoid when setting up training and how reps can clearly … Read more
A futurist’s out-of-the-box ideas on how education should develop provide inspiration for the training programs of today. Among the proposed solutions to America’s much-discussed crisis in public education are merit pay for teachers, more charter schools and curriculum reform. But recently the blog of The Futurist magazine offered a less … Read more
Picture this – a classroom that provides real time education, uses actual workplace events to learn from and requires on-the-spot thinking. What would you pay for your employees to be part of this kind of learning experience? Work and the workplace are our new classroom. Our workplace brings our employees … Read more
While the economy still hasn’t fully recovered from recession, smart employers are investing in one thing that keeps customers coming back — excellent service — even if it means re-training employees on basic skills you’d expect them to have in the first place. Delta Airlines, for instance, recently announced it … Read more
I don’t know about the rest of you, but my Adobe PhotoShop and Illustrator skills are circa 1998. I can muddle my way through using them, but for the most part, I’m hopelessly out of date. How did I, a self-proclaimed professional student, let my graphic design skills become obsolete? I blame it all on PowerPoint.