Author Archives: Bill Cushard


Three Great Takeaways from ASTD 2012

When I registered for the ASTD International Conference & Expo 2012 over a month ago, I planned to write a recap post for two reasons: First, it’s a chance to share what I learned so people who couldn’t attend might learn something from my experience. And second, writing about what I learned … Read more

Four Ways to Rethink Employee On-Boarding

Now more than ever, it’s critical for learning professionals to address the incredible costs of high employee turnover. The trends are well known: People are staying at jobs for less time than they use to. And that’s leading to extra costs, lost revenue, and generally, a tough environment for organizations … Read more

Save Training for Employees Who Truly Need It

Too often, organizations settle for one-size-fits-all training. They simply don’t have the time or money to create unique, customized programs for each learner. But the consequence is that they always seem to have a few people in each training session who really don’t need to be there. For instance, if, during … Read more

How to Empower Employees by Delegating Responsibility and Freedom

Managers often talk about “empowering” employees. Books are written about it. Studies show it improves productivity, quality, employee satisfaction, and customer service. We all know it’s important, but the fact of the matter is that most of the time, when managers try to empower their employees, they miss out on … Read more

Three Ways to Promote Continuous Learning

Last week I participated in an all-employee meeting during which I shared our philosophy about creating a culture of continuous learning. I was frank when I told everyone that the “training department” will not be able to provide everything people need to be great at their jobs and that each … Read more

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