How Can the Mortgage Industry Regain Credibility? For Starters, a Rethink of Training and Learning
While the economy and the stock markets have crawled back to life, the sectors that drove the economy into the worst recession in decades — mortgage and banking — are still grappling with a tough issue in the aftermath: How to restore the public credibility and trust that the revelations … Read more
In Retail, a Compelling Case for More Employee Training
Retail companies have typically responded to the economic recession by cutting staffing and training departments in order to keep prices low. But in an interesting new piece in the New Yorker, James Surowiecki argues that having more and better-trained workers is a smarter strategy for retailers. The piece has ignited a … Read more
Infographic: How to Prevent Social Loafing at the Office
Social loafing occurs when individuals exert less effort in a group than they would by themselves. Scientific inquiry into this phenomenon has found that the mere presence of other people is enough to hinder efforts in tasks of great mental difficulty. Since many work goals require group efforts, social loafing should … Read more
How to Win Over the Training Skeptics In Your Organization
As a chief performance officer, my job is to transform my company’s human capital into financial capital. I need to get employees to act on what they hear and learn during company educational programs. We do some great work supporting employees, helping them build emotional and personal connections to the workplace. … Read more
Formal Training Vs. Informal Learning: Which Makes More Sense?
There’s been a great deal of discussion over the last few years related to informal learning. Today, just about any training magazine, website, or conference probably devotes significant time to talking about informal learning. Many times, I feel those discussions miss the mark. My biggest gripe with informal learning is … Read more
