How Managers Can Learn from Employees’ Mistakes
An employee in my company totally blew it. The blowout was for something critical that improves how we connect with our clients – and for context – it was big. This time, it was truly his responsibility (sometimes it’s management’s because we do not clearly define performance expectations, or give … Read more
Google’s New Sales Training Tactic: Talk-Show-Style Conference Calls
When it comes to fast-shifting product lines, Google is a powerhouse, with an ever-evolving array of offerings and new features. So how does the search megalith manage to keep its sales associates up to date with what they’re selling? Fast Company recently spoke to the company’s learning and development manager … Read more
The Jedi Trainer’s Guide To Employee Management
Serious skill is required to navigate the galactic asteroid fields of employee management. Whether you’ve mastered the art of the Jedi Mind Trick — or your employees would sooner follow instructions from a Wookie — here are some specific ways in which your management skills can benefit from the ancient … Read more
Five Ways to Get Started in Mobile Learning
If you ask me if mobile learning has arrived, and you ask me this week, I’ll say “yes.” Though, I am jaded because last week I popped in on the ELearning Guild’s Mobile Learning Conference in San Jose, and have been following the conference back channel with great intent — … Read more
What Business Can Learn from Remote Teaching
A futurist’s out-of-the-box ideas on how education should develop provide inspiration for the training programs of today. Among the proposed solutions to America’s much-discussed crisis in public education are merit pay for teachers, more charter schools and curriculum reform. But recently the blog of The Futurist magazine offered a less … Read more
