Trainers will often identify whether an individual has completed level one of a technical program before moving to level two — but just as often they fail to go back to basics of cataloging employee knowledge before training begins. Big mistake — here’s a personal tale that explains why. My … Read more
Millennials have a growing reputation in the HR universe as serial job hoppers. Recent studies say the phenomenon isn’t actually limited to the young, but true or not, employers’ belief that their 20-something employees are liable to jump ship in a matter of months has significant effects. For one, it … Read more
Employee engagement is the elbow grease that keeps your business running smoothly. But keeping your employees engaged is easier said than done. Let’s explore this key topic — so you can keep your business humming like a well-oiled machine. Read more
Harsh truth: More often than not, people leave their bosses, not their company. I was one of these. I loved my job. I was great at my job. But I had no real rapport with my manager – his choice, not mine. He let me do what I wanted – … Read more
Is there a more critical function in most companies than enabling sales professionals to excel their jobs? After all, a high-performing sales force is the lifeblood of most organizations including non-profits. Most businesses realize this already — but many often allocate sales training resources in the wrong areas. According to Bersin … Read more
