The Daily Mindflash

The Mindflash Knowledge Sharing and Online Training Blog.

Expert advice, best practices and more for the most valuable assets of your business - your people.

The Buddhist Traditional Stone Pyramids

How Can “Performance Support” Support Your Organization?


On average, learners forget 70% of the content we teach them within 24-48 hours of formal training.  Performance support is a way to extend formal training to the job site, reminding learners of how to apply their formal training to get results. Back on the job after training has been completed, performance support systems give …

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Tool-Content

Flexing Your Tools to Create Maximum-Impact Online Training


When designing and delivering online training programs, we often focus on the tools and the content independently. The management and administration tool of choice is often a Learning Management System (LMS). LMS’s provide us with enhanced capabilities and ease-of-use in creating course catalogs, launching courses, inviting and registering students, tracking progress, and assessments, among other …

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Difficult choices in business

Disorienting Dilemmas, Eye-Opening Openings, and Inspirational Closings: Online Training 101


“All children, except one, grow up.” J. M. Barrie, Peter Pan (1911) “Okay, now I don’t want to alarm anybody in this room, but it’s just come to my attention that the person to your right is a liar. [Laughter] Also, the person to your left is a liar. Also the person sitting in your …

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Personal Perspective of a Person Planning for Work

Learning Plans: The Secret Ingredient in Creating Must-Experience Online Training


As a manager, you want your employees to complete a given training course. And learn the material. And apply learning on the job. And contribute to the company’s bottom line. And enjoy the learning process. As a learner, you look for the exact same outcomes—though perhaps in a different order than the list above. Enter …

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iStock_000008723218Small

Have You Really, Really Identified Your Learning Champions?


I catch myself, sometimes, misusing the term “stakeholder”—or at least using it in an unnecessarily limiting way. I simply apply the term to those people who hold the purse strings for my initiatives. They receive the bulk of my sales, persuasion and negotiation efforts. And I think of these people as my sponsors, or “learning …

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