Trainees should know what you look like, even if you've never met. Your content should look just like it did when you designed it. And everything else, like invitation emails and signup pages, should reflect your personality, professionally.

We believe that ease-of-use is foundational to a great experience. Simplifying mundane tasks, eliminating the little inconveniences, and occasionally delivering moments of unexpected awesomeness all add up to a great experience.

What does it mean when software "just works"? It performs: fast, reliable, stable. It's easy: you (and your trainees) quickly figure out how to use it. It's smart: it anticipates (and meets) your needs.

We know that great online training software is built on a thorough understanding of trainers. That's why we make listening a high priority—interviewing trainers, running usability labs, and encouraging feedback.